Canon Pixma Error Codes and Solution

Canon Pixma Error Codes and Solution

These are list of Canon Pixma printer error codes and possible solution. Applicable for Canon Pixma Inkjet Printer IP and MP Series. These error codes mean machine problems. In many cases, the machine will require service.

Canon Pixma Error Codes are indicated by the number of cycles of Alarm and Power LEDs blink, and the corresponding error code with the message

"Printer error has occurred. Turn off power then back on again. If problem persists, see the manual." is displayed on the LCD.

Carriage error or Error Code 5100
Condition: An error occurred in the carriage encoder signal.
Problems and Solutions:

• Smearing or scratches on the carriage slit film
  - clean the timing slit film.
• Foreign material or paper debris that obstructs the carriage movement;
   - remove foreign material.
• Ink tank conditions;
   - re-seat the ink tanks.
• If other solution fail, replace one off the following
  - Timing slit disk film
  - Carriage unit
  - Logic board
  - Carriage motor

Line Feed error or Error Code 6000
Condition: An error occurred in the LF encoder signal.
Problems and Solutions:

• Smearing or scratches on the LF / EJ slit film
  - clean the LF / EJ slit film.
• Foreign material or paper debris in the LF drive;
  - remove foreign material.
• If other solution fail, replace one off the following
  - LF / EJ slit film
  - LF / EJ timing sensor unit
  - Paper feed roller unit
  - Logic board
  - Paper feed motor

Purge cam sensor error or Error Code 5C00
Condition: An error occurred in the purge unit.
Problems and Solutions:

• Foreign material or paper debris around the purge drive system unit;
  - remove foreign material.
• If other solution fail, replace one off the following
  - Purge drive system unit
  - Logic board

ASF sensor error or Error Code 5700
Condition: An error occurred in the ASF cam sensor.
Problems and Solutions:

• Replace one of the following:
  - ASF unit
  - PE sensor board unit
  - Logic board

Internal temperature error or Error Code 5400
Condition: The internal temperature is not normal.
Problems and Solutions:

• Replace one of the following:
  - Carriage unit
  - Logic board
  - Print head

Ink absorber is full or Error Code 5B00, 5B01
Condition: The ink absorber is supposed to be full. Message on the Monitor screen or printer LCD: Ink absorber full. Service required.
Problems and Solutions:

• Ink absorber is full or waste pad inside the printer is almost full
  - Replace printer's Ink absorber pad and reset the ink absorber counter value in the EEPROM.
  Click here for your printer model reset procedure and service tools

Print head temperature rise error or Error Code 5200
Condition: The print head temperature exceeded the specified value.
Problems and Solutions:

• Turn off the printer and then turn on if error still persist replace Ink cartridge or print head

EEPROM error or Error Code 6800, 6801
Condition: A problem occurred in reading from or writing to the EEPROM.
Problems and Solutions:

• Replace logic board

VH monitor error or Error Code B200
Condition: The print head voltage is abnormal.
Problems and Solutions:

• Replace Print head and logic board (Replace them at the same time.)
• Replace Power supply unit 
• Check and Clean Head contact pin condition of the carriage unit
• Check Cable connection especially the carriage FFC

Carriage lift mechanism error or Error Code 5110
Condition: The carriage did not move up or down properly.
Problems and Solutions:

• Foreign material or paper debris that obstructs the carriage movement
  - remove foreign material.
• Consider replacing:
  - Switch system unit
  - Carriage unit

APP position error or Error Code 6A80
Condition: An error occurred in the APP motor.
Problems and Solutions:

• Check for foreign material or paper debris around the purge drive system unit
  - remove foreign material.
• Check for foreign material or paper debris around the ASF unit
  - remove foreign material.
• If other solution fail, replace one off the following part
  - Purge drive system unit
  - Logic board

APP sensor error or Error Code 6A90
Condition: An error occurred during paper feeding or purging.
Problems and Solutions:

• check for foreign material or paper debris around the purge drive system unit;
  - remove foreign material.
• check for foreign material or paper debris around the ASF unit;
  - remove foreign material.
• If other solution fail, replace one off the following part
  - Purge drive system unit
  - Logic board

Paper feed cam sensor error or Error Code 6B10
Condition: An error occurred in the paper feed cam sensor during paper feeding from the cassette, or the paper absorbing a large amount of ink jammed in the PF rear guide.
Problems and Solutions:

• Jammed paper in the PF rear guide (when a large amount of ink was absorbed in the paper);
  - remove the jammed paper and foreign material.
• check for foreign material or paper debris in the cassette or in the PF rear guide;
  - remove foreign material.
• If other solution fail, replace one off the following part
  - PF pick-up unit
  - Logic board

USB Host VBUS overcurrent or Error Code 9000
Condition: The USB Host VBUS is overloaded.
Problems and Solutions:

• Replace Logic board

Pump roller sensor error or Error Code 5C20
Condition: The pump roller position cannot be detected.
Problems and Solutions:

• Replace Purge drive system unit

Ink tank position sensor error or Error Code 6502
Condition: None of the ink tank position is detected.
Problems and Solutions:

• check Ink tank position
• Re-seat or replacement of ink tanks
• Replace parts
  - Spur unit
  - Logic board

Flatbed motor error or Error Code 5012
Condition: An error occurred in the scanner flatbed motor.
Problems and Solutions:

• replace Scanner unit

Valve cam sensor error or Error Code 6C10
Condition: The valve cam sensor was faulty at power-on or when purging was attempted.
Problems and Solutions:

• check for foreign material or paper debris around the purge drive system unit;
  - remove foreign material.
• Replace
  - Purge drive system unit
  - Logic board

You might also like: